Watch the full episode on YouTube: https://www.youtube.com/watch?v=wK0kiBg3N0Q

The Solution

PDP Fine Foods partnered with RMR Process, a Melbourne-based food manufacturing specialist, to transform their production capabilities. RMR Process provided end-to-end support:

1.Facility Upgrade: Helped PDP Fine Foods locate and convert a larger site into a modern production facility

2.Strategic Automation: Implemented high-tech automation systems specifically designed for premium dessert production

3.Process Optimisation: Redesigned production workflows to maximize efficiency while maintaining product quality

Wicked Sister Case Study

The Challenge

Wicked Sister, a premium dessert brand from PDP Fine Foods, began with humble origins when founder Paul Polly was inspired by a homemade rice pudding recipe. Starting with just a single 40-litre pot and spoon in a small Bankstown facility, the company experienced rapid growth as their premium desserts gained popularity.

However, this success created a significant challenge: their production capacity couldn't keep pace with increasing demand. The manual production methods that worked in the early days were becoming a bottleneck to growth, threatening the company's ability to fulfill orders and expand their market presence.

Construction workers operating a crane lifting a container onto a building rooftop under a cloudy sky, with parked cars and industrial structures in the foreground.
Industrial packaging factory with automated machinery, conveyor belts, workers in orange uniforms, and cardboard boxes.

The Results

The transformation delivered remarkable results:

  • Production Capacity: Increased from approximately 12 tons per week to nearly 20 tons per day—a 1,200% improvement

  • Employment Impact: Achieved this growth without reducing staff numbers, instead redirecting employees to higher-value tasks

  • Quality Consistency: Maintained the premium quality and homemade character of products despite the significant scale increase


Business Growth: Enabled the company to meet growing demand and expand into new markets and product lines

Cleanroom with workers in protective clothing and machinery used by Dutch Freezing Company.
Cleanroom with industrial equipment, workers in protective suits, and the sign 'Dutch Freezing Company' on the wall.